11:59 Blog

Introducing the Trusted Advisor Program (TAP): Your Team of Experts on Demand

Written by Kate Ware | Oct 29, 2024 6:43:45 PM

At 11:59, we believe every business deserves a strategy they can be proud of– bringing actual, measurable results. Enter our Trusted Advisor Program (TAP)—where expertise meets efficiency, all delivered by your team of advisors. Think of it like hiring a full team of experts across a wide variety of disciplines, all for the price of one full-time employee.  

What is TAP? 

Let's break it down: the Trusted Advisor Program (TAP) is a subscription-based model that gives you access to a team of experts across multiple fields. Instead of hiring one full-time employee, you get access to a collective of specialists ready to tackle your business needs, from technical support and strategy sessions to problem-solving and project execution.   

Here's why TAP is different: 
1. Cross-Team Expertise

You're not getting a single person with TAP but a whole team. Our advisors are experts in their fields—AI, cloud, data, and more—all ready to work together on your business challenges. Whether it's evaluating your organizational strategy, optimizing your AWS costs or building a cutting-edge prototype, we've got the know-how to make it happen.  

2. Tailored Solutions, No One-Size-Fits-All

Every business is unique, and so are your needs. TAP gives customized advice and hands-on support to solve your specific challenges, whether scaling your operations or streamlining processes. We're not just here to give advice—we stick around to make sure our solutions work.  

3. Proactive Problem-Solving 

In the world of TAP, we help identify potential problems before they can negatively impact your business. Our trusted advisors keep an eye on your business landscape so you can focus on your growth while we handle the hiccups.

4. Budget-Friendly 

Hiring a team of full-time experts can be expensive—especially if you need specialists across several disciplines. With TAP, you get multiple experts for the price of one.  

How TAP Works 

Getting started with TAP is easy. Here's how it works:  

Book Your Consultation: Let's have a chat. Let us know what challenges you're facing, and we'll assemble the right team and create a clear plan that best fits your needs.   

Meet Your Advisor: Once we understand your needs, we'll assemble your expert team and begin the knowledge transfer process. Whether you need strategy, technical support, or a dash of data analytics, we've got you covered.   

Sit Back & Watch the Results: We don't just advise—we execute, ensuring our solutions make a real impact. We outline expectations up front and provide regular updates; you'll always know exactly what we're working on and how it's benefiting your business.  

Monthly Newsletter: Each month, you'll receive a customized newsletter packed with insights into your industry, the latest tech and business news relevant to you, and a breakdown of KPIs showing the results delivered from our TAP program.   

Stay Engaged with Feedback: To ensure we're always on the right track, we'll send out a monthly feedback survey to check your pulse on how things are going. It's quick and painless, and it helps us continuously improve our service so you can feel confident that we're always aligned with your needs.   

So, if you're ready to finally tackle some of your business's toughest challenges, give TAP a try. Whether you're navigating cloud complexities, facing technical hiccups, or building something entirely new, we've got a team of advisors ready to make it happen.